Studio Window No. 10

Studio Window No. 10 COPY SERIES. PART 03

Your about page is still about your client

ELYSA - ERANOVA DESIGN JUNE 22 2026 11 MIN READ FREE TEMPLATE INSIDE


Some wellness practitioners write their about page like a resume. A list of certifications. The story of how they found their path. A paragraph about their philosophy that mostly makes sense but does not quite land. Then a photo. The page is written by someone and for someone, but somehow the visitor still does not know if this is the right person to work with.

That is the problem. And it has nothing to do with your credentials.

This post is about how to write an about section that actually builds trust. What to include, what to leave out, the five-step structure that works for wellness practitioners at every stage, and the most common mistake that makes even well-written about pages fall flat.

— THE MISTAKE ALMOST EVERY WELLNESS PRACTITIONER MAKES —

The mistake that makes some wellness pages not work

The mistake is treating your about page like a biography. A place to document your training, your path, your credentials, your philosophy. All of those things can appear on an about page. But if they are the first things your visitor encounters you have already lost them.

The core mistake
Writing for yourself instead of for your client
Your about page is not about you. It is about your client and whether they can trust you enough to work with you. When you open with your credentials you ask the visitor to evaluate you. When you open with their situation you show them that you understand them. Only one of those builds trust and it is not the one most practitioners lead with.

The visitors who land on your about page are not there to read your story. They are there to answer one question: is this the right person to help me? Your job is to answer that question as quickly and clearly as possible. Everything else is supporting evidence.

Your about page is not a place to list what you have done. It is a place to show someone that you understand where they are.

— WHAT THE ABOUT SECTION IS ACTUALLY FOR —

What a wellness about section is actually supposed to do

A well-written wellness about section does three things. Most practitioners only do one of them. Understanding all three changes how you approach every sentence you write.

The three jobs of your about section
  • It earns trust by showing you understand the problem your client is living with right now
  • It earns credibility by showing you have the experience and training to help
  • It earns connection by letting your personality and perspective come through clearly

Some wellness practitioners spend ninety percent of their about page on the second job and almost nothing on the first or third. The result is a page that communicates competence but not understanding and not personality. Competence alone does not build enough trust to make someone reach out.

All three need to be present. And they need to be in this order. Trust first. Credibility second. Connection woven throughout.

— THE FIVE STEP FORMULA —

The formula for a wellness about section that actually builds trust

This is not a rigid template. It is a sequence. Follow the logic and you can write it entirely in your own voice.

01
Open with them, not you

Start with a line that names their situation. Not what you do. Not who you are. What they are dealing with right now. The more specifically you can name their experience the more powerfully they will feel seen. This is the moment that makes someone think this person gets it.

The test: Does your first sentence contain the word I? If yes, rewrite it to start with your client's experience instead.
02
Bridge to your story

Once they feel seen, bring in your story. But only the part of your story that is directly relevant to their problem. Why do you understand what they are going through? What led you to this work? Your origin story earns its place on your about page when it connects to your client's experience, not when it stands alone.

The test: Does your story make your client feel more understood, or does it redirect attention back to you? If the latter, trim it.
03
Say what you believe

This is where your philosophy lives. Not a list of services. Not a summary of your training. A belief. Something you hold true about this work and why it matters. A single well-written sentence about what you believe can do more trust-building work than three paragraphs of credentials.

The test: Is your philosophy statement specific to you and your approach, or could it appear on any wellness practitioner's website? If anyone could say it, make it more specific.
04
Tell them who you serve

One clear sentence. Who is the person who gets the most out of working with you? Name them specifically enough that the right person feels called in and the wrong person self-selects out. Specificity here is not exclusion. It is the clearest signal you can send to the person you are trying to reach.

The test: Could someone read your who-I-serve sentence and immediately know whether or not it describes them? If not, get more specific.
05
Tell them what happens next

End with a calm, clear invitation. Not a hard sell. Not urgency. Just: here is where to go from here. Link to your services page, your contact page, or wherever the most natural next step is for your ideal client. The about page earns the click. The next page does the rest of the work.

The test: Does someone who reads your about page know exactly one thing to do next? If they have to figure it out, your ending is not clear enough.

— WHAT TO LEAVE OUT —

What wellness practitioners include that does not need to be there

Editing your about page is as important as writing it. Here are the things that appear on most wellness about pages that do not need to be there.

Leave these out
  • The full history of your certifications. One clear line naming your most relevant credential is enough.
  • Your entire origin story. Only the part that connects to your client's experience belongs here.
  • Vague words like passionate, dedicated, and holistic. Say what you mean specifically.
  • A complete list of every modality you are trained in. Your services page handles this more effectively.
  • Anything that starts with I in your first paragraph. Your first sentence should be about your client, not about you.

— WHAT THIS LOOKS LIKE IN PRACTICE —

The difference between an about section that lists and one that connects

Here is what the same practitioner sounds like before and after applying this approach.

Weaker version

"Hi, I'm Sarah. I am a certified yoga instructor and wellness coach with over ten years of experience. I am passionate about helping people live healthier, more balanced lives through movement, mindfulness, and intentional living."

Stronger version

"Most of my clients come to me after years of trying to figure out why they feel exhausted even when they are doing everything right. I have been there too. That is what this work is built on."

The weaker version asks the visitor to evaluate the practitioner. The stronger version makes the visitor feel seen before the practitioner has even introduced herself. One earns trust immediately. The other makes the reader do all the work.

The stronger version is shorter. It uses no credentials. It does not even name the practitioner's modality. And it is doing significantly more trust-building work than the longer version because it leads with understanding rather than accomplishment.

Free Download — Copy Series No. 10
About Section Copy Template
A one-page fill-in template to write your wellness about section without staring at a blank page.
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About Section copy template

The full Copy Series workbook, How to Write Your Wellness Website, brings every post in this series together into one guided resource. Coming soon to Gumroad.

Browse the collection
If you want to go deeper
These are resources worth reading alongside this post. All practical and directly relevant to writing an about page that builds trust before it lists credentials.
Trust and Credibility on the Web — Nielsen Norman Group
Research-backed guidance on how visitors decide whether to trust a website and what signals matter most. Directly relevant to every decision you make on your about page.
nngroup.com
How to Write an About Page That Actually Works — Copyhackers
A practical breakdown of what makes about pages convert, with real before-and-after examples. One of the most useful single articles available on the subject.
copyhackers.com
Everybody Writes — Ann Handley
The most practical book on writing for your business online. The chapter on about pages alone is worth the read.
annhandley.com
StoryBrand — Donald Miller
The core idea that your client is the hero and you are the guide is the same principle behind every suggestion in this post. Useful for rethinking your entire website, not just your about page.
buildingastorybrand.com
Studio Window. What is coming.
08
Your hero section. The one sentence that either stops someone or loses them. Copy Series
09
How to write a wellness business card that actually works. How To
10
Your about section. How to write about yourself without it feeling like a resume. Copy Series
11
How to choose fonts for your wellness brand. How To
12
Your services section. How to write what you offer without underselling it. Copy Series
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Studio Window No. 09